1. Shipping Options & Costs
We offer a range of shipping options to meet your needs. Shipping costs and estimated delivery times will vary depending on the shipping method selected and your location. Available options include:
Standard Shipping: Typically arrives within 5-10 business days.
Express Shipping: Arrives within 2-5 business days.
Additional fees may apply for orders to remote areas or international shipments. Any customs duties or import taxes are the responsibility of the recipient.
2. Order Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day. For custom or handmade items, please allow additional processing time as specified in the product description.
3. Shipping Locations
We currently ship to the following regions:
International Shipping
4. Delivery Estimates
Delivery times are estimated based on your location and the chosen shipping method. Note that unforeseen circumstances such as weather delays or customs processing may affect these estimates.
5. Tracking Information
Once your order has been shipped, we will send you a confirmation email with a tracking number. You can use this number to check the status of your package via our website or directly through the shipping provider’s site.
6. Lost or Delayed Shipments
If your package is delayed beyond the estimated delivery window or has not arrived, please contact us at [Email: hy16148921@gmail.com] so we can assist in tracking your order or resolving the issue. We are committed to ensuring a smooth delivery experience for all customers.
7. Returns Due to Shipping Issues
In cases of shipping-related issues (e.g., delayed or damaged packages), please refer to our [Return & Refund Policy] for guidance on requesting a return or refund.
For any additional questions or special shipping requests, please contact our customer service team at [[Whatsapp +8613530499707].].